Our Customer Care Commitment
- Personalized Consultations:
- Every project starts with a conversation. Our specialists work with you directly to identify the
right tile, flooring, cabinetry, or remodeling solution that aligns with your style and budget.
- After-Sale Support:
- Our relationship with you doesn’t end at the register. We remain available after every
purchase to provide guidance on care, maintenance, and anything else you need to get the most
from
your investment.
- Responsive Service:
- When questions or concerns come up, our customer care team is ready to respond promptly and work
toward a resolution that meets your expectations.
- Feedback and Reviews:
- We actively seek out customer feedback because it drives the improvements we make to our
products,
services, and overall experience. Your voice genuinely matters to us.
- Comprehensive Services:
- Beyond tile and flooring, we specialize in kitchen and bathroom remodeling as well as hardwood
sanding and refinishing, giving you a single trusted partner for a wide range of home
improvement
needs.
Managing Accidental Damage: In the event of accidental damage such as water or fire
exposure, reach out to Tile Center as soon as possible so we can assess the situation and determine
the
best path forward. To keep your warranties intact and your Lifetime Care™
program active, all repairs, replacements, and
improvements
must be carried out by Tile Center or a Tile Center-approved subcontractor. This ensures every
repair
meets the same standard of quality as the original installation.
Contact Us: For warranty service, questions about the Lifetime Care™
program, or any other inquiries, visit our
Contact Us page. Our team is always glad to help.
At Tile Center, your satisfaction is the measure of our success. From the products we carry to the
way
we install and support them, everything we do is aimed at delivering results that hold up
beautifully
over time. Thank you for trusting Tile Center with your home improvement project.
